Contact
Contact Us
Choose the most relevant support channel below and replace the placeholder email with your production support address before publishing.
How to Reach Us
Contact requests should include your name, account email, and a short description of the issue so your request can be resolved faster.
General Support
Use this for help with subtitle generation, uploads, exports, and project access.
Billing Requests
Use this for payment questions, subscription issues, invoices, or refund requests.
Privacy Requests
Use this for data access, correction, deletion, or privacy-related questions.
Response Times
Support requests are typically handled in the order received. Response times may vary based on request volume, billing verification, and the amount of technical investigation needed.
For billing matters, include the email used during checkout and any relevant transaction reference so the request can be matched quickly.
Related Policies
You can also review our Privacy Policy, Terms of Service, and Refund Policy.